Business analysis and requirements
- Stakeholder workshops and user research
- Requirements, user stories and acceptance criteria
- Process mapping and gap analysis
- Prioritised backlog and release plan
Services
Custom Software Development, From Requirements to Run
We design, build, test, deploy and support software that fits your business exactly, using modern engineering practices, transparent agile delivery and flexible commercial models.
Overview
Some problems can’t be solved with off-the-shelf software. Maybe your process is unique, your systems need to work together, your customers expect something different, or your product is the business. That’s where custom development earns its place.
Agiles has delivered over 300 software projects across web, mobile, enterprise and AI-enabled applications. We work as a complete engineering team, covering analysis, architecture, design, development, quality assurance, DevOps and long-term support, so one partner is accountable from first requirement to final release and beyond.
Our custom software development services
Solution architecture and technical design
- Architecture options and technology recommendations
- Data modelling and database design
- API and integration design
- Security, scalability and performance planning
UX and UI design
- User journeys, wireframes and clickable prototypes
- Design systems and interface design
- Usability and accessibility review
Full-stack application development
- Front-end, back-end and API development
- Web applications, portals and progressive web apps
- Enterprise and line-of-business applications
- Content management and e-commerce platforms
Mobile application development
- Native iOS and Android
- Cross-platform with React Native and Flutter
- Offline-capable and field apps
- App store release management
Integration and data
- ERP, CRM, finance and third-party system integration
- REST and GraphQL APIs
- Data migration and synchronisation
- Reporting and analytics, including Power BI
AI-enabled features
- Chatbots, assistants and intelligent search
- Document processing and workflow automation
- AI agents connected to your systems and data
Low-code and rapid development
Platforms such as Oracle APEX and Microsoft Power Apps, where they get you to value faster and more cheaply than custom code.
Quality assurance and testing
- Test design, functional and integration testing
- Performance and security testing
- Test automation and mobile device testing
DevOps and deployment
- CI/CD pipelines and release automation
- Cloud environments on AWS, Azure and Google Cloud
- Monitoring, logging and alerting
Support, maintenance and modernisation
- Application support and maintenance
- Enhancements and new feature development
- Re-engineering and migration of legacy systems
What we build
Customer and member portals
Internal workflow and business process applications
Field service and operations apps
SaaS products and new digital products
Marketplaces and e-commerce platforms
Booking, membership and loyalty systems
Data platforms, dashboards and reporting tools
Integration layers and APIs
Replacements for spreadsheet- and paper-based processes
How we engineer
Agile delivery
Short sprints, regular demos and continuous feedback, so you can steer as you go.
Clean, maintainable code
Coding standards, peer review and documentation, so your software is easy to extend and hand over.
Quality at every stage
Automated tests, continuous integration and dedicated QA run alongside development.
Security by design
Secure coding practices, authentication and access controls, encryption and dependency management built in from the start.
Built to scale
Architecture that handles growth in users, data and features without rewrites.
Full transparency
Shared boards, regular reporting and a local project manager who keeps you informed.
For the full picture, see our delivery process →.
Technologies
Back end
.NET and ASP.NET, Java/J2EE, PHP and LAMP, Ruby on Rails, Node.js, Python.
Front end
React, JavaScript frameworks, HTML5 and CSS3.
Mobile
Swift (iOS), Android SDK, React Native, Flutter.
Platforms and CMS
Magento, Shopify, WordPress, Drupal, Joomla, Kentico.
Low-code
Oracle APEX, Microsoft Power Apps.
Databases
SQL Server, Oracle, MySQL, PostgreSQL, MongoDB.
Data and BI
Power BI, Microsoft Fabric, Tableau, Snowflake.
Cloud and DevOps
AWS, Microsoft Azure, Google Cloud, CI/CD tooling.
We recommend what suits your requirements, team and budget, not what suits us.
Ways to engage
Fixed-scope project
A defined outcome with agreed deliverables, ideal when requirements are clear.
Sprint-based delivery
Pay as you build, with flexibility to reprioritise each sprint.
Agiles Development as a Service (ADaaS)
A managed team of developers, testers and DevOps engineers led by our local project manager.
Agiles Professional Employer Service (APES)
Skilled developers working as an extension of your team.
Build, Operate, Transfer (BoT)
We build and run a team, then transfer it to you.
Support and maintenance
Ongoing care of your applications after launch.
Our blend of local leadership and project management with remote engineers working in Australian hours typically saves clients around 45% compared to conventional delivery.
Industries we serve
Travel and hospitality
Retail and e-commerce
Automotive
Government and community services
Health
Logistics and field services
Technology and professional services
Start-ups
Selected work
Digital platforms for leading timeshare and holiday brands
Websites, member platforms and mobile apps built on Magento, React Native and WordPress, with DevOps support.
Read case study →Reuse A-Z app for a local council
A community app to help residents find the right bin, look up items and get collection reminders, built with React Native and Ruby on Rails.
Read case study →Mobile run-sheet app for a waste management business
A field app for drivers with jobs, customer contacts, photos, notes and navigation in one place.
Read case study →Enterprise applications for a global technology distributor
Applications and automation built with Oracle APEX and PHP, with DevOps support.
Read case study →Why Agiles
Complete team
Analysis, design, development, QA, DevOps and support in one place.
Proven
300+ projects delivered, with clients staying an average of 4.5 years.
Accountable
Queensland-based leadership and project management.
Efficient
Skilled teams working in Australian hours, with savings of around 45%.
Transparent
Clear plans, regular demos and honest reporting.
You own it
The code and the product are yours.
Frequently asked questions
Should we build custom software or buy off the shelf?
If a packaged product meets most of your needs, buying is often best. Custom makes sense when your processes are unique, when integrations are complex, when you need a competitive edge or when you’re building a product. We’ll give you an honest recommendation, including low-code options.
What drives the cost?
Mainly the number and complexity of features, integrations, platforms (web, mobile or both), security requirements and the level of design. A discovery phase gives you a realistic estimate.
How long does it take?
Small applications can reach a first release within weeks, and larger systems take several months. We deliver in stages, so you get value early.
Will the software be easy to maintain?
Yes. We write documented, tested, standards-based code so your team or another vendor can maintain it.
Can you take over software another company built?
Yes. We’ll review the code, tell you what’s sound and what isn’t, and plan the way forward.
Can you integrate with our existing systems?
Yes. Integration is a core part of what we do.
Who owns the intellectual property?
You do.
Do you provide support after launch?
Yes, with maintenance and enhancement plans to suit your needs.
Have a software challenge?
Tell us what you need to build and we’ll give you a clear, honest view of the best way to deliver it.
Have a project in mind? Let’s talk.
Tell us what you want to achieve. A senior member of our team will reply with clear next steps.
Discuss Your Project